Billing & payment information

In this Article

All of your billing and payment information for a workspace can be found in one place. Click your Settings & Members menu in the sidebar to view โ€” and edit โ€” that workspace's billing and payment settings ๐Ÿ’ณ


Notion billing basics

Before we get into the details, here are the main points to understand about how you'll be billed for any Notion paid plan:

  1. Every workspace is billed separately. You can create multiple workspaces per account (i.e. email address you signed up with), in which case you'd receive multiple bills.

    • This is why you might see multiple charges for Notion with only one account.

    • If you have multiple workspaces, you'll be billed based on how many members you have in each (on a Team or Enterprise Plan).

    • Even if the same people are in multiple workspaces, you'll be charged for them in each one. โš ๏ธ

  2. Your billing interval is also set per workspace. You could have one workspace billed annually and one billed monthly. Everyone who joins your workspace will add an additional charge based on the interval of that workspace.

    • You pay less if you pay yearly. Personal Pro Plans are $4/month paid annually versus $5/month paid monthly. Team Plans are $8/member/month paid yearly versus $10/member/month paid monthly.

    • So, if 2 people join your workspace that's set to a monthly billing interval, you'll be charged $10 for each of them.

  3. We bill you upfront. You always pay for Notion at the start of your billing interval. If you make changes in the middle of a billing interval, we'll prorate how much you're charged (or credited back), so that you only pay for what you actually used. These prorations will be applied at the start of the next billing interval.

Note: Only workspace admins will be able to view and manage plans & billing.

See your plan details

To view the details of your plan and your billing information:

  • Go to Settings & Members at the top of your left-hand sidebar.

  • Click Billing in the sidebar of the pop-up window.

  • At the top, you'll see which plan you're on (Personal, Personal Pro, Team or Enterprise), how much you're paying for it either yearly or monthly, and the date it will renew.

  • If you pay with debit or credit card, you're charged upfront for the month or year you're about to spend on Notion. If you pay with ACH or wire transfer, you'll receive an emailed invoice on the first day of your billing interval.

  • You'll automatically be charged each month or year on the same date you bought the plan.

    • I.e. you bought the plan May 3. On a monthly plan, you'll pay on June 3, July 3, etc.

Note: You're charged per member, and also charged separately for each workspace on your plan. So if you have 2 workspaces with 10 people each, even if some belong to both workspaces, you'll still be charged for 20 members.

Update your payment method & billing information

  • Go to Settings & Members in your left-hand sidebar.

  • Click Billing in the sidebar of the window that pops up.

  • Click Update next to your payment method or billing email to change either.

    • Click Credit or debit card to enter a different debit or credit card.

    • To receive your invoices by email, choose ACH or Wire Transfer

    • Make your selection and hit Update. The change will be made immediately.

Note: ACH payment is only available as an option for workspaces with 25 members or more.

Yearly vs. monthly billing intervals

You can choose whether to pay for Notion on a monthly or yearly basis. This impacts both how much you pay and when you pay:

  • Yearly billing costs less.

    • If you choose to pay yearly, you pay upfront for the whole year, but only $4/month for the Personal Pro Plan, and $8/member/month for the Team Plan.

    • If you choose to pay monthly, the Personal Pro Plan costs $5/month and the Team Plan costs $10/member/month.

  • Your plan renews automatically either once a month or once a year.

    • If you pay yearly, your plan will renew on the same calendar day you first purchased it for all following years.

    • If you pay monthly, the same is true of each following month.

    • For example, a yearly plan bought on May 3 will renew May 3 the next year, and a monthly plan renews June 3.

Change your billing interval

  • Go to Settings & Members at the top of your left-hand sidebar.

  • Click Billing in the sidebar of the window that pops up.

  • Click Update next to your current billing interval and choose what you want.

Impact of changing your billing interval

  • When you change monthly to yearly, you'll establish a new billing cycle, with your plan automatically renewing on the calendar day you made this change the next year.

    • Whatever amount of time is left on your already paid monthly cycle will be subtracted from your annual payment.

      This can look like you are being double billed, but we promise you're not!

Note: Here's an example to show how changing your plan would impact your invoice!

  • Let's say you bought a Personal Pro Plan on a monthly basis at $5/month on April 1.

  • By April 15, you love Notion so much that you want to buy a yearly plan. Your plan price changes to $4/month, so that's $48 for the next year.

  • But you already paid for part of the month, so we prorate the price of your yearly plan.

  • Since half the month went by, we credit the unused time (the latter half of the month) from your yearly price. That way, what you've already paid is factored in and subtracted from the $48 โ€” and that would be your amount due.

  • When you change yearly to monthly, the amount you paid for the year will cover future monthly charges until they're exceeded. If you cancel Notion or downgrade to a free Personal Plan before then, you'll be credited the remaining amount you paid.

    • Making this change also establishes a new billing cycle, with your plan automatically renewing on the calendar day you made this change the next month.

Earn and apply credit

Earn credit

You can earn credit towards upgrading to a paid subscription by completing any of the tasks below:

View your credit

You can easily check your total credit and the ways you can still earn credit.

  • Select Settings & Members toward the top of your left-hand sidebar.

  • Go to the Earn credit section.

  • Completed credit tasks will show a circled check mark.

  • Your Total credit earned will appear at the bottom of the window.

Apply your credit

  • Log into the workspace where you'd like the credit applied.

  • Select Settings & Members toward the top of your left-hand sidebar.

  • Choose Billing in the sidebar of the new window.

  • Next to Balance, click Apply credit.

  • Enter the amount of earned credit you'd like to use and click Apply.

Note: Credit can impact the amount you pay for Notion. If your balance on an invoice seems abnormal, consider whether credit was applied.


FAQs

Why aren't I getting emailed invoices?

We don't currently have a way to send email invoices automatically, but you can download a PDF version manually via the Billing tab of Settings & Members.

Does Notion offer startup discounts?

Yes! All verified startups are eligible up to $1000 USD of credit towards any Team based plan. Learn more & submit an application here โ†’

Can I pay with PayPal or Alipay?

Right now we only accept debit cards, credit cards, and bank transfers at this time. We're open to adding more payment options in the future though!

My paid workspace just got downgraded to a free plan. What happened?

You may have an unpaid invoice on your account โ€” our system will automatically downgrade a paid account after several attempts are made to collect payment.

That said, you can re-upgrade via the Upgrade tab in Settings & Members and settle your unpaid invoices from there. Send us a message if you need help!

I just upgraded to a paid plan, but one of my workspaces still says it's on a free plan.

Plans only apply to a single workspace and don't cover your whole account. We recommend using the fewest workspaces possible, and taking advantage of top-level pages in your sidebar to stay organized. More on that here.

How can I avoid needing multiple workspaces?

We've seen people create multiple workspace instead of groups to set granular permissions. For instance, they create separate workspaces for Design, Marketing, their executive team, etc. so they can't access, edit, or get distracted by each other's work. You don't need to do this. Instead:

  • Disable Workspace Access. That way pages won't show for people and groups who aren't specifically granted access.

  • On every page , grant different levels of access per group. Those access levels will hold true for all the sub-pages on that page.

  • So, for example, you could have a section of your workspace just for the engineering team. Create a group of all your engineers, then on the top-level page for that team, turn on Full Access for only that group. Nest pages inside that page, and only the engineering team can access them, too!

How can I update my invoices to include my billing address and/or VAT number?

We can update this info for you! Just message us in the app by clicking ? at the bottom right on the desktop app (or in your sidebar on mobile). Or email us at team@makenotion.com.


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Up Next

Invoices & proration

Plans, members, billing intervals. The amount you pay for Notion is a combination of these variables. We're here to help you understand exactly what you're paying for and how to track this in your invoices ๐Ÿงพ

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